Here is a refund and return policy tailored for your website vsrnursery.com:

Refund and Return Policy

Thank you for shopping with VSR Nursery! We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.

1. Non-Returnable Items

• Plants: Due to the nature of our products, we do not accept returns on plants. Once a plant is shipped, we cannot accept it back for health and safety reasons.
• Other Items: All other products are eligible for return, except for items specifically mentioned as non-returnable.

2. Return Process

• If you're not satisfied with any non-plant items, please contact us within 7 days of receiving your product to initiate a return.
• You can reach us at:
  • Phone: 8374249370
  • Email: v.luckylakshmi58@gmail.com
• Returns will be processed once we receive the returned item in its original, unused condition.

3. Refund Process

• Once we receive your returned item and inspect it, we will initiate a refund to your original method of payment.
• Refunds will be processed within 7 business days of receiving the returned item.

4. Conditions for Return

• All returned items must be unused, in the original packaging, and in the same condition as you received them.
• We do not accept returns for items that have been opened, used, or altered in any way.

5. Shipping Costs

• If you are returning a non-plant item, you will be responsible for the shipping costs for returning the product, unless the product is damaged or defective.
• We will cover shipping costs for defective products or items that were shipped in error.

6. Contact Information

• For any questions, concerns, or to initiate a return, please contact us at:
  • Phone: 8374249370
  • Email: v.luckylakshmi58@gmail.com